This store is getting 1 star because I left feeling frustrated and stressed! I dealt with several employees that were so nice but there was a lady, Star that acted like she ran the place. She was just so rude to her employees right in front of myself and other customers and was pretty snotty and rude to us as well. She acted like everyone was beneath her when the poor young lady was really trying to help me. The employee I have to commend for staying so strong and not responding negatively to this rude lady is Alexa. She stayed so patient while Star sat there and disrespected her. As a customer, you don't want to go in and deal with something like this. It makes us uncomfortable and makes us never want to return to the store. They were also out of tons of balloons and it seemed very disorganized and chaotic. I would much rather pay a tad more and go to Party City.