I would definitely gaVe them a FIVE STAR because my nails came out well done however they didn't receive it because I called in at five thirty knowing they closed at seven to see when was the latest they took their last customer I told him what I wanted he said that would take about an hour and a half I told him I wouldn't get there until six he said okay thats fine long story short I wound up being the last person and seven they were complaining about coming in to the shop late keep in mind I was told that it was okay with that said although she rushed my nails they came out nice and I will b back but the latest I would recommend going is five thirty for a gel manicure and pedicure