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| - I brought in my '07 Accord (purchased from the awesome Lynn Moldenhauer in Madison) for a recall fix to the power steering. I was able to make an appointment ahead of time (they didn't even scold me for missing a previously-scheduled time) and dropped it off at 7:30 a.m. I returned to pick it up at 12:30 p.m. the same day, though I could easily have stayed and had a good time. The area inside was spacious, with lots of cubicle areas at which to work while waiting, as well as plentiful free snacks and beverages. The staff was very nice, although it took about 10 extra minutes for them to finish the paperwork and for the service tech to get off the phone with someone else to go over the repairs with me. They did a great job fixing the power steering issue and charged me nothing for it - a smart move, given what they could wind up paying in a personal injury suit caused by the flaw. The service tech, a jovial guy who knew his stuff and had decades of experience on the job, also made a note on my receipt that my tire pressure was low and all four of my tires were showing major cracks from weather exposure (not uncommon here in Winterfell). He told me it was dangerous to drive long distances on tires in this condition. He also told me that the service center only had one type of tire in the size I need, but he could give me a competitive price on them, and gave me a quote on the total cost. I'm going to double-check around the area and see how competitive the price actually is, but I'm eternally grateful to him for pointing this out to me. I never would have noticed it myself, but upon inspecting my tires with my own eyes, he was spot-on. This information might have saved my life!
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