Just got a new 2017 Nissan Rogue Sport AWD. Process couldn't have been better. I had my conditions and Souk did everything he could to meet them. While there, I was asked numerous times if I was being helped each time Souk had to step away. I went on a rainy day and nobody had a problem stepping into the rain to assist with my trade in. Everyone seemed very helpful, but when I need to stop in for anything, I'll be sticking with Souk, as I feel he does as much as his power allows to meet your expectations. (Not to take away from others, just my new comfort zone.) thanks Souk & United Nissan!