Besides this being the 9th time I'm bringing my car here for the SAME EXACT PROBLEM that they just can't seem to get right, this store has to have the worst of the worst in customer service.
Long story short, I brought my vehicle in to get a problem fixed and when I picked it up, there was a completely new noise and problem that was unrelated. When I asked the new store manager (btw this store goes through managers like a fat kid through candy) he simply got mad and walked off on me! THE STORE MANAGER!!!
I will never bring my car here for anything that isn't already covered by the piss poor warranty of the parts that are unfortunately on my car.
If you care about the quality and safety of your vehicle, do not bring it to this Firestone. You know what, just don't even bother with any Firestone for that matter. Take it to the dealer.