The first time I went, I wasn't impressed. The stylist was very self absorbed. I tried anothrt stylist and loved her. I had a very good relationship with my stylist Kaylie and she left. I would have given her a 5 star any day. I went one more time and had another lady, she seemed nice and did a good job. She then called me and told me she is moving salons and tried to recruit me to move to the next salon with her. It was wierd.