Really bad at making their mistakes right. Experience left me hungry and annoyed.
Ordered for pick up via Just Eat, app told me it'd be ready in 25 mins. Got there after 30 mins and the restaurant hadn't even put my order in the queue yet.
Instead of making my food immediately to make things right, they told me my order would be behind others and be 25-40 mins more.
Who waits over an hour for a burger and fries?! I cancelled and went got a faster meal elsewhere.
Being busy is one thing, but make customer's issues a priority to resolve for crying out loud!