Absolute waste of money, told us he would charge $200 over the phone then told a fake story and demanded $400. My dad believed the guy, and we never saw a single rat after the one we killed ourselves. He told us there were tons more rats hiding in crevices, they would breed and multiply, hide in the walls etc etc. He erases negative reviews from his website and Homestars won't post our review either--they are another scam that doesn't allow you to use words like bullshit or lies. We can't get our money back. Please find someone else more honest to spend your money with. This guy was from Brampton (there is a site in Brampton), his name was Luqman