I have been coming here for at least a year, and will not go anywhere else. The first time I came here I had Chris, or as I like to calm him, my beauty advisor. I have requested him every time since then, as he has always been extremely thorough and can hold a real conversation, instead of the normal generic conversations that are often forced in customer service situation. I have not had any issues with Chris or the shop in general, and will continue to consult with my beauty advisor on a monthly basis.