My A/C was out. FBI installed a new compressor for me almost 8 years ago so I called them again for service this time. John arrived on time and quickly diagnosed that my blower motor was bad. Was quoted a fair price for the diagnosis and for the repair. I ended up replacing the motor myself since I had some time and wanted to save a few bucks. I had to call John back for a minor problem after I installed the motor and he was very helpful. I'm back up and running with cold A/C. Will call them again for my future HVAC needs.