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  • This review is for you, Laurel, the Manager on duty last Friday night. I'm going to try and keep this simple: The wings were old and freezer burnt. We said nothing. The tiny portion of rib eye on my partners Irish Dip was shameful. We said nothing. Our server, although attentive, was clueless. We asked her for suggestions to which she proceeded to tell us what to avoid and proclaimed the hamburger is her favorite. We said nothing. The odor from spilled/not cleaned up beer was overwhelming. We said nothing. This is where you come in Laurel, remember? My hamburger was RAW...ordered medium rare. I politely pointed it out to the server, thinking the cook may want to adjust the temp on future customer orders. The server took the plate away only for LAUREL, the manager, to come storming out of the kitchen, slam the plate back on our table and tell me there's nothing wrong with the temp, that I ordered it wrong. Instant shock. You continued to badger us and try to make us feel stupid.....you just had to be right and you were determined to make sure we knew we were wrong. It infuriated you even more when we wouldn't engage your complete ignorance and rudeness. So nice of you to storm back into the kitchen, yelling 'fine, I'll take it off your bill!' Guess what everyone, we never asked you or expected anyone to take it off our bill. That being said, after the way you treated us our entire bill should have been comped and you should have been fired on the spot. Laurel, you are a big jerk and the food here sucks. No wonder everyone complains about your staffs poor attitudes. They've apparently learned their customer service skills from you.....and perhaps their cooking skills? I don't like you Tilted Kilt. My buttons have been pushed......and I even waited a week to write this. Not so simple after all.
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