Infinity will be my AC/Heating company going forward My AC went out this last month. It was 17yrs old, and I had been waiting for the day. Just one week before, I had spent $500 repairing a hole in one of the coils and refilling the unit with refrigerant . So clearly, I was unamused when the entire 5 ton unit finally went kaput. I shopped around, did my homework and got 4 different quotes. Alex (who answers the phones at the Office) was friendly, personable and quick to get me quotes on the unit I wanted (I had the quote emailed to me within 30mins)! Oh and of course this happened right before the weekend. I was considering two companies, and before I pulled the trigger Alex sent out Richard so he could see exactly what would need to be done (I replaced the entire 5 ton unit/furnace). Richard was awesome. Explained exactly what the job entailed, was knowledgeable about the product (bought a Trane system), and even encouraged me to shop and get more quotes! The communication and professionalism of both Alex and Richard had me sold. They answered all my questions and concerns and were willing to do the install on a Saturday! Their pricing is fair and they made me feel confident and comfortable that I was choosing a solid, reliable and fair company to replace me AC unit. They will defiantly get my call when my 2 ton goes out! Thank you Infinity