I got a 3/4 lb burger, fries, and fried pierogi for take out (I hate sitting in that extremely noisy place).
When I went there on a Saturday, 18:40, the place seemed understaffed and the staff appeared really stressed. You are expected to seat yourself, so I sat down and rotated my head looking around for about 10 minutes before a staff member came and threw a menu card/order sheet at me. It then took about 25 minutes for my order to be completed -- fairly reasonable speed considering how busy it was.
The 3/4 lb burger came with three 1/4 lb patties. Each was a bit dry; but overall the burger was pretty good. The fried pierogi were big and pretty standard. The fries were nothing special -- a bit worse than McDonald's fries. Overall, it was decent value for the meal considering how customizable everything is, but nothing is particularly outstanding. The value is even better if you show up on half price time (Tuesday 9pm to Midnight).