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  • I was really disappointed in my overall experience at this restaurant. We got there around 6:30 on a Saturday night. The place was full but we managed to get a table. Nice inside but very noisy. There was no greeter and the sign said to seat yourself. It took about 10 minutes before I finally flagged down our server to get our order put in. She seemed entirely flustered and disorganized. Another server had previously taken our drink order. They advertise complimentary garlic knots. I had to ask our server for these, and she said "If they are made." This is after I saw two other tables get complimentary garlic knots ahead of us. She never went back to the kitchen to check. I watched her as we were seated near the kitchen area. Finally I flagged down a different server and he brought us a small order. They were good but the marinara dipping sauce they serve it with was cold. My wife ordered pasta with bolognese sauce and mushrooms with a garden salad. I order a sandwich and we split a pizza with pepperoni and garlic. My wife's salad came out first. Once again brought by another server, not our server. Then they brought out the pizza. It was cooked well but there was no sauce whatsoever and they put way to much roasted garlic on it. It was overpowering to the point that all you tasted was garlic. After I ate one piece my stomach was upset. Then about 5-10 minutes after the pizza came, they brought my wife's pasta. She ordered it with no cheese, and of course there was cheese. She sent it back. They brought the same pasta dish out with the cheese scrapped off and a different type of sauce poured over the top then the bolognese. The pasta sauce tasted watery like it came from a jar. It really had no flavor and was unappealing to look at and it tasted even worse. During this time my sandwich had not come. I watched as my sandwich was put up in the window where the server's take the food from the kitchen. It sat there for over 10 minutes as our server or any other server failed to bring it to our table. it was moved several times around the window it was sitting on. out of the heat lamp so it was getting cold. At one point it was taken off the window and put on the server's table and then moved back up to the window Finally I had enough and I asked a different server to take the sandwich off my bill because it was sitting up there for over 10 minutes. We just wanted to pay for the pizza and pasta and it get out of this restaurant. Just as we did that our server showed up with the sandwich in hand saying that it just came up. We informed her that it did not just come up and that it had been sitting there for over 10 minutes and that she had failed to bring it to our table. I asked for the check and she brought it. She asked if we wanted to go boxes and we turned her down because we said we were disappointed by the food and the service. After she ran my card she said that we didn't have to pay if we didn't enjoy the food. That was about all she did correct the entire evening. It safe to say that I will never return to this restaurant. I am not a difficult customer. I rarely ever send food back to the kitchen, but this server and restaurant failed on so many accounts that I had no choice but to voice my opinion about how poor the food and service was. I would highly recommend you try another pizzeria before going to this one. Flat out disappointing in all categories.
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