I bought a groupon for Cicis and my visit 9/5/15 was TERRIBLE.
THE PLACE WAS FILTHY! I didnt want to touch anything!!!!!!!!!!! I made one trip to the buffet after washing my hands, and I used hand sanitizer that I set on the table for my husband and son to use as well. When I say dirty I mean everything was covered in soda, dirt and mud on the floor to boot!
When you run a high traffic establishment I would think you change tongs and spatulas frequently- like every 30 mins. I would be shocked if they changed them once a day.
The flat bread pizza was the only thing that was fully cooked. The pizza's were soggy, brownies were underdone, and the soda had a funny taste to it.
Avoid this place, even if you have a groupon- get a refund.