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| - The entrance was a little tough to find considering its one of three doors in and entrance way so be sure to have the address on hand. The coat check girl and hostess were quite inviting, but beyond that the service left a big something to be desired.
Our table was visited by the friendly gentleman refilling water glasses more often than we noticed our waitress around. We joined our group late, but after dropping off our chairs she kind of forgot about us and we sat waiting for a menu. We weren't ready to order our drinks when she passed and then had to flag her down because she didn't look around / make eye contact with people at our tables when she was back around.
We ordered Stairway to Buddha(4/5) and Hattori Hanzo(1/5). $12 for a drink is fine, and yes, some places serve it topped with too much ice, but that left these drinks very low on flavor and incredibly unimpressive considering the good reviews for this place. Had a sip off a cucumber / mint gin tonic which was quite good. Their cocktails look nice, but that's it.
When we attempted to order food with our table, we were told our order would need to be placed with the other table of the group a few minutes later. (You put our napkins on one table, our drinks on another, then our food has to be part of the first table even though we'll be eating at the second table?)
We tried the dumplings and I like that they made the effort to spice the dip. We ordered sashimi and soup as well. The sashimi was served before the soup, not like we were asked if we wanted our appetizer before our entrée. The sashimi was mediocre, really nothing that would have been ordered again. The soup however was enjoyed and had a solid flavor to it.
Despite constantly passing by to the clean the table, the waitress never once asked anyone at the table about their food or drink. Not once. Considering her hovering while cleaning, I really don't understand why not. We were never checked on, offered another round, mentioned desserts, really zero service in that regard.
Overall, nice ambiance, hit or miss food (grab an order of dumplings to be safe), poor service and mixed reviews on drinks. $70+tip for 2 drinks, a soup and a mediocre entrée. For the price they have the capacity and expectation to do far better than this. Would be very surprised if I went back.
Service 1/5
Price 3/5
Quality 3/5
Ambiance 4/5
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