I bought I Groupon to check this place out. I made my appointment and it was very easy. Once I got there, I filled out some paperwork and Kelley took me back to the room to do my waxing. I forgot to take an ibuprofen, so I was a little nervous. Kelley was very professional and my waxing went pretty fast and not incredibly painful, for the area. When she completed the work, she checked me out and I was offered the same deal if I booked within 2 months, of course I made my appointment. I will be there in January.