After leaving my review on yelp I was contacted by the owner of Eastern Hills dental. She apologized for the situation was very empathetic and reviewed the policies and procedures with me over the phone.
If I had been treated this way during the consultation my experience would not have ended with me seeking treatment else where. During the initial consultation I was told that I needed a deep cleaning but when my care plan was reviewed by the owner there was no mention or annotation of this recommendation.
Necessary medical procedures should never be accompanied with aggressive sales tactics.
I raised my rating by one star, because the owner did contact me and address the concerns.