Horrible Experience! Waiter lacked manners and was more interested in getting a date with the table next door then he was to making sure other tables were taken care of. Went there Monday evening for my boyfriends birthday. Been there before but never had this bad of service. Issue with the food, but that wasn't the issue...while trying to share with the waiter what the problem was..he walked away...and manager when she showed up...didn't listen either...guess they're too busy to want repeat business....won't be giving them my monies in the future...issues happen but how they are dealt with is what matters. Very disappointed with the waiter and manager's attention. The only person that seemed to care was the kitchen manager and it wasn't her fault. Guess this chain thinks that people skills are not important -
Update- the manager finally called me 3 days later...we spoke briefly- during that conversation he was going to check into whether the server noted about the allergies... week later and I'm still waiting for that phone call back from the manager... He was so quick to defend the lousy service and issue with the meal that he has not contacted me back.... kept apologizing but did NOTHING TO MAKE IT RIGHT!