I felt the need to be a rockstar (lol) so ended up here to get a room. When we first walked in, the female bartender said the karaoke rooms were full. I went to the bathroom and saw an empty room. Shouldn't she check before saying that? The male employee said there was a room available shortly after. It's a tiny place and they have maybe 5-7 rooms? It took forever to get our drinks. I pressed the service button a few times and no one came. I went out to the bar and the bartender looked flustered and wasn't very helpful and to ask the male employee.
A lot of our songs would stop in the middle. I told the male bartender. He didn't seem to care and told me to tell the other employee. I guess he felt bad and later, they came to reset it and it finally worked. One of the male employees who wasn't a bartender was nice.
The only good thing about this place are the chicken wings. They need to work on their service skills because it's clearly lacking and make sure the machines are working.