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  • Never have I left a restaurant without leaving a tip, even when receiving sub-par service. But tonight was a 1st and I worked many years in the service industry. It was really bad! I gave 1 stars for the food as it was average Thai food and the restaurant had a cool vibe. From the beginning the server seemed uninterested in serving us, maybe because we all ordered water and not liquor (idk). She asked us if we saw the specials that were posted in the front (we did not), she told us what the specials were but could not provide prices. Not sure why? They were supposed to be SPECIALS. Non the less we ordered off the regular menu as it seemed too difficult for her. Food took about 1/2 an hour, appetizer took about 20mins (which we had to initiate). We ate and enjoyed conversation for a while, we realized no one had been around to take plates away or check up on us in sometime. Finally the server comes over with the check in hand and says she is going on break and we can cash out with so&so when we are ready. But my daughter wanted desert and we wanted to pack up the left overs. She said she would put in the dessert before her break and be right back with the check and to go boxes. She brought back the check but no the boxes. We had to waive down the other server for the boxes. And then we waited and waited and waited, the table next to us ordered and received their food before we got our dessert. Actually our dessert never came until we were standing by the bar to get cashed out because no one ever came to do that either. The dessert came out as we were standing there, by that time I was extremely annoyed and said to the runner who brought it out that we ordered that like 40 minutes ago. I wasn't going to send it back as my daughter was already bummed thinking we were going to leave without it, so the runner packed it up quickly while someone else was cashing us out. We live in Henderson, so to come all the way downtown for bad service doesn't make me want to come back for any restaurants. I do have my go to Thai place closer to us, but I like to support the downtown community. Not feeling like it anymore.
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