Went there a couple days ago to satisfy my hookah urges I usually go to local hookah lounges around Lasvegas and support the small business in our area I walked in and the room was mild dark with a couple people at random tables and I was greeted after the employee was done talking to his friends , which was not cool.
I asked for anything he suggests because I'm not a picky smoker.
When I received my hookah it had about 6-7 small coals on it and was told that's all he has lit at the moment , I smoked it for 10 mins and it seemed not to be lit all the way I asked for new coals nd then I was brought out a new batch which was just put on my bowl still on fire . Burnt my bowl nd I told the staff about it nothing was done they left me with the bowl that was burnt
In my experience with Hookah-lounges is a lot of people approach me if there's a complaint they fix it right away with this one it seemed as if they didn't want to fix it
The owner then came in an employee told me that that was the owner and if I had any questions just ask I approached the owner and asked him politely if I can get a bowl change and he told me yeah it's half-price right now if you checking yelp I told him my situation and still did not fix it nor give me a new bowl all I really wanted was to smoke some hookah and do work on my laptop
And this whole situation ended becoming a hour-long inconvenience