On Sunday, December 4, 2016 we placed a $38.00 order (including tip) for wings and salads. What we got was barbecue wings with long strings of black "human" hair.
We called the restaurant directly to advise of the issue and was immediately verbally attacked by a woman stating how everyone there wear hair nets and how we must be mistaken. While trying to further explain our findings in the food, the women at the restaurant hung up on us.
It was at this time we decided to drive to the restaurant with our "wings wrapped in human hair" to show them the evidence and to request a refund or fair settlement. Upon entering the restaurant there was no one wearing hair nets accept the woman we think initially answered our phone call. While she was not wearing a hair net she was wearing a garment covering her head, but by her own acknowledgment she was not the cook.
Her tone changed from the abrupt conversation on the phone. To their credit while we were in route to their restaurant she did call back to offer a $10.00 refund. However, the damage was done and we will not support this establishment and suggest very strongly no one else should as well.
The professional way to have handled this issue would have been to apologize for the mishap and offer us a fresh order or refund. Instead the young man at the restaurant debated us over the issue and told us to leave. We did not raise our voices or cause a disturbance, but he still treated
STIR CLEAR OF THIS ESTABLISHMENT!