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| - There are some things I like, and some things I don't like. But I'm basing my review on multiple visits.
Located in North Decatur and off the 215, Chili's isn't so hard to find. Its basically right in the open and a few places that you'll see first, once you get off the 215 and North of Decatur. The place is very well kept in a decent setting as well as the inside. Whenever we went, it wasn't as busy nor crowded but it looks like it does get a lot of business.
But as far as the staff goes, some of them are nice, some of them seems to be a bit rude. But I guess its just a matter of when you go and how busy it is. There are times, when we sat down to eat that our waitress was on top of things. That's what I like when it comes to good service. But when I ordered from their To Go menu and went to pick it up. There was some one behind the counter and I told her I'm here to pick up. She went to the back and heard some guy yelling "there's a sign there that says go see the bartender." I wasn't sure if he was yelling at me or the person who was behind the counter. If they said it with out being rude or yelling it out, I would of understand. Plus there was some one behind the counter as is, and thought it would of been easier to ask the person behind the counter. Don't know why they have a place to pick up your "to go" orders, when they have a small sign, that says to go see the bartender in the restaurant. If they have camera's in the "to go" room, and a window where the bartender can see you. Obviously they can see that some one may be in there to pick up an order. Otherwise, why have a "to go" room, if your going to direct me to the restaurant. I think some of the staff can be a bit more polite and friendly. Instead of yelling in the back saying there's a sign out there that says, go see the bartender, when there's some one already at the counter.
The reason why I do like this place, is for the food. I like their steaks, their fajita trio, crispers, shrimp and the list goes on. Their food is really good. I like the fact that their margaritas come in a big cup. Unfortunately can't get a margarita to go. But like the fact that you get more to drink, than those fancy looking glassware.
Overall, I would say its decent place to eat at. If you go there to sit down and eat, you get one of the nice waiters/waitresses they have. If you order "to go", unfortunately, my last visit wasn't really pleasant. But be prepared to go see the bartender if the "to go" room is empty.
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