Very disappointed with this restaurant. I made a reservation in the morning for 6:45pm. We walked in the door and we're immediately told that we don't have a reservation without even asking for my name. I repeated my reservation was confirmed and my name. The male who greeted us cut off the other hostess and said we just had a large party and don't have any place for you but outside. I explained we cannot sit outside because we have an infant with us.
Essentially, we were greated with rudeness, our reservation was not honored, and no accomodation was made for us othan than to sit outside. This is not a way to treat customers and I am very upset that my first visit to Cleveland is tainted by this experience.