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  • Prior to my stay here I was really apprehensive about the Palazzo rooms being dirty and stained and finding god knows what after reading various reviews on this hotel. However, upon arriving I was pleased to see the property itself is gorgeous and upscale looking. I tried checking in at 3pm and was pleased to find no long line like previous reviews mentioned. A manager person greeted me and directed me to a clerk to check me in. The clerk was nice enough but she informed me a room was not ready and that check in time was actually between 3-5pm. Ohkaay, where, anywhere, does it state that but ok. They let us leave our bags and they would call me when a room was ready. The room was ready a short time later and I was pleased to find it clean, no mystery stains, yay! I will say like others have some things needed attention like replacing remote batteries and better toiletries but beyond that the room was clean, quiet, and beds were comfortable. I ordered breakfast room service twice and was very pleased with the quality and the timeliness. The casino is indeed smaller than Venetian's but it's just a short walk to the next casino. Overall, I would stay again especially if there's a good deal.
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