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| - Started going here when it first opened and loved it. But our last visit was just a horrible experience, one thing after another.
We were told to wait 20 minutes at first, then told to wait 30, which is no problem. We ended up waiting for an hour, which we also didn't mind because it was Sunday night but when we arrived it was empty and by the end of our wait, we've seen multiples parties with groups as large as ours get seated before us.
We were then told that our party of 8 was going to be spilt into 2 tables back to back. After waiting an hour we weren't just going to walk out. 2 tables next to each other opened up and we asked to be sat there. The hostess said "ok, let me check for you." We wait another 15 minutes on top of the hour that was originally supposed to only be 20 minutes, only to be sat at 2 tables, back to back. Meanwhile, one of the other 2 tables that were next to each other was given to a party of 7 that showed up after us.
Already upset about this, the table that 4 of us were sitting at started leaking in the ceiling above the table (it was raining out). So now that half of the group had to move to a table even further from the other half.
We saw our server twice, three times maybe. We ended up ordering the majority of our food from the runners who were dropping off our orders or cleaning the table.
We chose your restaurant as a going away celebration for a friend moving to another country and now instead of spending it with 7 friends, the going away celebration was spent with just 3. No free meals or free desserts are being seeked for compensation. The plans along with the night have already been ruined. As a last get together for a friend, this is what the 8 of us will remember.
The only reason why I even gave 2 stars is because the food was delicious.
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