When I stop in here with the family (which is usually once every other month) we typically get the rotisserie chicken family meal. Food has never been bad, but has never been great. Sometimes you get a side that's been sitting out for awhile, sometimes the side has just been prepared. Service when ordering is your standard fast food restaurant service. After you sit down, you typically never see an employee again.
As Jason M. mentioned, the place is typically quite messy, though whenever we're there, there's never more than 2 tables occupied. No matter the time of year, the place always seems to be cold. I remember seeing employees wearing jackets while working, and it was August.
This place is no worse or better than any other fast food place in the area.