I came here with my Dad yesterday who's from out of state and everything sounded nice over the phone. The owner was very sweet and sold me on the fact she didn't "hire girls out of school." This to me means they all know what they're doing and will listen to your concerns. I wanted focus on my upper chest and upper back. My Dad wanted all focus on his lower back. We both came out and agreed that the massage therapists just did what they wanted to do and didn't focus on our areas of concern at all. Also, my Dads massage therapist threw a burning hot towel on his back to end the "therapy" and didn't even air it out to cool it down. His back today still feels like it was burned. I didn't get a hot towel, and I'm glad I didn't now. 2/5 stars for me. Still have yet to find a great massage company.