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  • My out of town experience was spectacular. Brief synopsis, Ted helped me select the perfect ring in my price range and made sure the entire process was flawless. My whole story continues below but simply know if you are an out of town shopper and are afraid to buy online Ted makes it so that you won't regret doing so. My advice and tips are in the last paragraph. I knew I wanted to propose to my girlfriend in the near future but didn't really have a set date in mind. However when we decided to do a weekend Wine Country getaway I knew it was the perfect time. I knew that she wanted a Verragio ring but my local jeweler only had a couple in stock and they were all out of my price range without doing a custom order that would take 2 months to arrive. After looking around online and to other jewelers in neighboring cities I had all but given up on my search and was about to accept that I would have to either go with a different brand or delay the proposal. Then I finally came across TQ Diamonds and decided I would do a quick chat and assumed they would be like every other online jeweler that I spoke to and tell me that they only have a limited stock and a custom order wouldn't make it in time, but not TQ. Ted was prompt and courteous and told me to call him when I got a chance and so I did. He told me that he had a way to expedite the process and guaranteed my custom order would arrive before our planned trip! My only reservation at this point was that I didn't want to order the center diamond online without seeing it first (even though I don't exactly know what I would be looking for anyway) But Ted quickly responded with a honest answer and guarantee that made it so I was willing to trust him. He told me "Chris, I will find you the best diamond we have in that price range because honestly I want you to be happy and until you are it only means I will have to work harder because I do not allow any of my customers to be dissatisfied, but if for some reason you do not like it I will allow you to send it back to me until you are satisfied at no cost to you. So it is in my best interest because I am a very busy man to make sure that the ring is perfect" I was humbled by the honesty and confidence he showed that I figured there was no way I wouldn't give it a shot. Well as he promised the ring was perfect, she loves it and everything went smooth and flawless. The only advice I would have if you are considering buying like it did (online, over the phone) is to make sure that you know what size ring she wears or make sure that there is an Authorized Verragio jeweler in your town. TQ was willing to resize it for free, only expense to me was to pay for shipping. Well for me I didn't realize how expensive it would be to ship with $10k insurance. It would've been $200 to send it back! Luckily I was able to talk to my local jeweler and they resized it for us for around $20. Lastly buying from TQ from Arizona I didn't realize but there was no sales tax, that saved me around $800!! A nice added perk that allowed me to get a little more ring than I initially budgeted.
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