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  • HORRIBLE SERVICE, I have no idea what their food tastes like - On Saturday, I was running and errand and decided to stop in and grab a menu from Dickey's. I am always looking for casual restaurants in the neighborhood for our family. I was excited by their menu and was pleased to see they offered several gluten-free options for me. I was so excited by their menu that I made plans to come back that night with my husband, son and parents. When we arrived, there was another couple waiting at the front counter. They were frustrated because no one had come to the counter to take their order. Someone finally came from the back and began taking orders. We placed our order and found a table. After 30 minutes of watching everyone else who came in after us (about 12 people), eating their dinner, we asked where our food was. The employee looked stunned and went in the back to check on our order. He started to come back to our table but decided to take orders at the counter before returning to our table, taking another 10 minutes. Apparently, the employee who took our order had gone home for the night and never put in our order. We were so frustrated and disappointed that we asked for our money back so that we could go find somewhere else to eat. The employee had to call the owner to figure out how to give us our money back. After spending another 10 minutes on the phone with the owner we were finally given our money back and left. We were so disappointed after the experience we will not be back and after reading the reviews I don't think we are missing much.
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