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  • EDIT: I'm amending this because I was emotional when I wrote it and I didn't have all the information. I'm still rating them 1 star because I still feel like this office did me a great disservice but I wanted to actually outline why. So I was contacted by them to resolve a $50 no show fee which I'm contesting because I cancelled my appointment through their text service. Creepily they figured out who I was and actually called me as well as sending me a message on here. It reminded me that nothing is anonymous online. The person who responded to me said that they would work with their billing department and send me a revised statement. I haven't received anything as of today but will update here when I receive it. As for what happened, here's the update in brief (sort of): I went there because a friend recommended them. The first NP I met with was very nice but I quickly noticed some issues around the second appointment. First of all, she ran a complete battery of tests on me and when I returned for follow-up she told me I had hypothyroidism and low vitamin D. She didn't address the vitamin D deficiency despite this being a huge issue. (I didn't know that at the time but I've done some subsequent research.) I was prescribed Armour Thyroid for my thyroid and Metformin and birth control for my PCOS. The doctor also came in and diagnosed me with hypothyroidism without even running tests. So by the time my blood was taken I was already on the Armour Thyroid. That seems kind of odd right? I returned a few months later and this NP was gone. I was scheduled with another one who I instantly liked. She was very nice and personable but again, no mention of the vitamin D and in fact, it seemed like she had never even looked at my file. I had to tell her all the things that we were doing already. She adjusted my meds because I was feeling awful. I also asked her at that time if there was any reason why the meds would be causing me to sweat uncontrollably on my head. I was getting married in a couple months and was concerned that I would look terrible in the pictures as well as just being concerned about it. She said that she didn't know what would cause it but that she would "ask around" and she suggested botox. I can't afford botox (it's not covered by insurance) and really that sounded like a bad idea anyway so I said no thanks. She didn't check into the head sweating or if she did, she never brought it up again. I was so overwhelmed with wedding planning and not feeling great that I just let it go. I went off birth control right before the wedding because it was making me irritable just like before.This seemed to improve my mood a bit but the weight gain continued. I returned the month after my wedding because I felt so awful I could barely function. My blood sugar and blood pressure was dropping suddenly with no correlation to anything I ate or drank. I was so dizzy sometimes that I couldn't stand up. I missed work because I couldn't drive. I was exhausted, like barely dragging myself around. And I was gaining weight fast. I had actually been slowly gaining weight (despite my thyroid levels being normal, a moderately healthy diet, exercise and Metformin) for over a year. I still don't know why this is happening because the weight gain has only slowed but if my levels were truly being managed I would have been losing weight. The NP adjusted my meds again and told me to "be careful and lie down if I felt dizzy" and sent me on my way with an order for more tests. I did the test and had it sent back to their office and my follow up was scheduled for a month out. But who wants to feel awful for a month?! I tried to move it up and was scheduled with someone else but I had pretty much had it at that point. I stopped taking the Armour Thyroid first and felt almost instantly better. I made an appointment with an endocrinologist who put me on Synthroid and I felt even better although still tired and still gaining weight. I also stopped taking the Metformin and my blood sugar normalized. It hadn't regulated my cycles over the course of a year so it was silly to keep taking it. I canceled my appt with them right after that. So after all that I had a kidney stone that was making me feel bad and it turns out that head sweating is a COMMON symptom of vitamin d deficiency. How they missed all of that, I don't know. I can't believe that I wasted a year of my life feeling awful and putting my trust in their hands. I'm ashamed of myself for not being more aware and I'm angry that this medical practice took so much of mine and my insurance's money. Would not ever recommend.
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