I have a handyman for a husband, so I have never used outside assistance before. And because I have a handyman for a husband, I knew I needed to get a quality job done, or I'd hear about it for the rest of my life! From the minute I called, I was impressed. Both the office and service staff were Knowledgeable, courteous, friendly, prompt, and clean. And when had a job they couldn't do, I was referred to another business and so far, I've been equally impressed with them.