The only reason i'm giving it one star is because they have value prices however their customer service is a lot to be desired. They can learn some valuable lessons from Apple. Today i purchased some furniture from Ikea and forgot to redeem my coupon at checkout.At the customer Service Desk i was told that I would need to return my items and repurchase them again if i wanted to use the coupon.WHAT!! i would need to return back inside the store and pick up the items again and pay at the checkout counter. SERIOUSLY!!! To add further dismay, the Manager told me it was an ACCOMODATION that she was making to redeem the coupon offer!!!! WTF! i have never heard such a ludrcious thing! In fact it YOUR CUSTOMERS that keep you in business. Only reason I am shopping there is for their price value, what a disappointment by their management team.