I am pleased to say they refunded the additional charge and wrote a me a personal e-mail of apology. I would love to update my review to 5 stars, unfortunately, there response to my my review included several misrepresentations. I am not interested in slinging mud over social media just sharing my experiences with the hopes that they are helpful to others. With that said, I will not go into further detail about the discrepancies in their post. In the end, I am happy with the discount and the job that was done. If you choose this company I am sure they will do a fantastic job just ask a ton of question on the front end so it does not get messy on the back end.