First time coming here and I signed up for 8:30pm class. I forgot my yoga mat in my car so I go back to get it and when I got in the door at 8:20 with ten other people, the lady at the front yells that they are already full. I had read that you had to be there ten minutes ahead of time, however if my spot is already gone at 8:20, that means she already gave it away before waiting to see if I would be there (I was next in line). Seems pretty ridiculous that I would need to arrive so much earlier if I have already signed up. Very disappointed with the customer service.