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  • I have a husky that I took here twice. The first time I took my husky here, a slightly older lady worked with him and she seemed pleasant and was willing to accommodate my dog's sensitive and slightly-shy behavior. I asked her if my dog was any trouble, and she just "Oh, your dog was just a bit defensive when I tried to groom him, but he was overall well behaved." I was so glad to hear that and she recommended me to take him back in about 3-4 months so my husky can be deshedded for shedding season. My dog looked pretty clean too, just a bit of uneven cutting at his buttocks region (I requested a slight trim at the butt). I scheduled another appointment in 3-4 months, but this time my brother took the dog. My brother told me that a gentleman worked on our husky this time and the gentleman was not happy with it. My brother states that he does not know what happened but my dog was extremely defensive when the gentleman try to groom him. In fact, my brother had to hold my husky so that he can be groomed. We also got charged extra for my dog's poor manner. That is to be expected, but the fact that my dog got as defensive as how my brother described was a shock to me. I have never heard or seen my dog that defensive. He's a sweet and slightly shy dog, but loves people. I do not know what happened between the gentleman and my dog, but I can tell my dog did not like him. I wish that I can continue to do business here with Alo's, but given this experience, I don't think I can. Anyways, I want to thank Alo's for their service, but I will not be coming back.
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