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  • This review is for the salon. I went to Tim he was so wonderful and I give him 5 stars. The 2 stars is how unprofessional the front desk is. I called to reschedule my appointment that was a week out. To my surprise their response, "we don't have you in the book. He's been out sick and we're not sure if he's going to be back in that week, we will call you back to get you in.". That's fine but why would you block their book out and CLEARLY see he has someone marked in and NOT call that customer? I don't expect a call back at all, unfortunately I will not be coming back. You should NEVER leave a customer hanging like that, they clearly didn't have any intentions of calling me to let me know they removed me all together.
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