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| - I was recommended to Hair Attractions by a co-worker of mine (Erica) who found this location through Groupon. Constantly, Erica would rave about her technician from Hair Attractions, Reiko. Hair Attractions offered a lower price than my technician offered me. Regardless, I liked my higher-priced lash technician - she did some beautiful work on me and I had no intention of leaving. It was only when my technician had to cancel my refill appointment due to a serious family emergency that I sought out Reiko at Hair Attractions. I needed a refill so I booked at Hair Attractions.
This is my first review on Yelp - even if I have an awful experience at an establishment I find via Yelp, I won't feel compelled to write a bad review. Conversely, if I have a good experience, I won't write a good review either. I figure that other people will do the job and do justice with the rating system. However, I've been meaning to write a review for Hair Attractions for a while. After having been there every 3 weeks (for my refill appt.) over the last couple months, I feel most prepared to substantiate a 5-star Yelp rating for my experiences being a patron here.
I can only speak on my eyelash-extension experience with Reiko. Reiko has a tremendous work ethic and won't let you leave unless she and you are satisfied with her work. She asks you questions about what YOU want and then works to get you there:
For example, my co-worker Erica had very brittle lashes but wanted long extensions so Reiko worked from a smaller lash size to a longer in response to how her lashes were responding. After a few weeks, Erica's lashes were actually healthier then before (due to her not excessively bothering them with cosmetics/eyelash curlers/etc) and she now rocks the same length as I do. Erica expressed that she was dissatisfied with how weak her natural lashes were so that's why Reiko put in the extra work to do this.
I showed Reiko a picture of lashes I wanted that were very up-curled to open up the eyes. Reiko asked me questions about it and I confirmed with her that the reason I wanted to have that strong curl was to give the appearance of length. At this, she suggested that we instead increase the length on the outer parts of my eyes because, due to the almond shape of my eyes, my result would not have the exact same effect as the model in the picture I showed her (who had more rounded eyes). I'll attempt to attach a picture that shows the result. I'm really happy, she helped make my almond-shape more striking.
Personality-wise, Reiko is up-beat and fun which makes any lengthy eyelash extension appointment so much more bearable. I also believe she has great integrity. I have asked about multiple services that Hair Attractions offers and Reiko is always the first one to tell me the pros/cons and urge me to think about whether I truly want it:
Once after an eyelash appointment, I asked how much it would cost to remove tape-in extensions. Reiko gave me a quote and then asked why. I told her that I had tape-ins installed that I was tired of. Surprised she hadn't realized I had extensions in, she ends up staying later to help me remove them same-day. I asked her about the extensions/color services her salon offered once my tape-ins were removed and Reiko replied by 1. answering my question and 2. telling me that my hair cut and natural ombre color were styles that her clients come into the salon to achieve (urging me to wait a little because with the current state of my hair, it would be where I told her I wanted it in a short amount of time and that I wouldn't feel like it was worth the cost of new extensions). Up-selling me and making a profit were obviously not Reiko's first priority. That same night, I even witnessed Reiko handle an angry customer who had a bad experience with a colorist at the salon earlier that day. Reiko remained calm, listened to the customer (who literally would not stop talking and not let Reiko interject at all), and offered her either a full refund or an opportunity to make it right by fitting her in for an appointment (which would have been the very next day).
I can only speak on my experiences with Reiko, however Reiko also happens to be the salon-owner. I would trust myself to any other stylist and I would go there for any other service because I know that in my experience Hair Attractions has been reliable and the salon-owner has integrity.
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