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| - 5 STARS FOR CONVENIENT LOCATION & POLITE REGULAR STAFF.
0 STARS FOR CRAP PHARMACY SERVICE & THEIR "ATTENTION" TO DETAIL
* I have used this location for 3 y and 4 mos, but will never return
* Since switching medication a yr ago, I've encountered many problems & delays
* In late June, my doc wrote a Rx for 90 pills of an extended release pill
* I picked up my Rx & brought it home only to realize it was not extended release
* I phoned WGs and they said my doc didn't write it for extended release
* I phoned my doctor on Friday 30 June but she doesn't work Fridays
* So, I left an urgent Vmail with her nurse in order to obtain an extended release Rx
* 3 hours later, WGs sent me an automated telephone call stating my Rx was ready
* I returned & exchanged the 90 regular pills for extended release
* 1 hour later, the nurse phoned & I told her it had already been taken care of
* 3 days later, I open the bag only to realize that the new bottle of extended release has
only 30 pills--not 90 pills
* My (old) insurance ran out on Friday 30 June b/c I lost my job; WGs won't replace my 60
missing pills
* My new insurance's co-pay for the SAME extended release 30 pills is $1,000 instead of $12
*So, I now must purchase regular release pills, which doesn't work as well
* I hate this pharmacy & will use Fry's, CVS, or Walmart from this point forward b/c I want
out of their system
As I try to better my life, this WGs pharmacy repeatedly makes it more difficult to do so.
Adios!
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