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  • This review is for the euphemistically named "Guest Services" kiosk near the food court. I am not one to relish giving one star reviews, but in this case, I am anxious to get this review done. I went to the Galleria to buy a gift certificate for a friend who recently retired. There was no one at Guest Services. No sign such as "Out to Lunch" (literally or figuratively) or "Be Back in 15 minutes), nothing! After waiting for about 5 minutes, I went to a nearby jewelry store and asked if there was another mall office. No, that's it. I waited another 10 minutes and no one showed. I bet if I had gone behind the counter, something I could have easily done, security and other guest services associates would have descended on the kiosk. I left and drove to Chinatown where I got the friend a gift card for an Asian grocery. That's what I should have done in the first place.
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