| rev:text
| - Member since Feb. and have completed over 100 classes.
My "home" Club Pilates is in CA.
Been exposed to over 12 Club Pilates instructors and had my worst experience at this location. Called the owner today to let him know. Wasn't going to write this until I saw one of the instructors (whom I haven't met) defend the club against another YELPER who had provided accurate and honest feedback. See note at bottom. So here's my experience to help people in our community make a choice, afterall, this is what YELP is for:
Positives:
1. Location is clean, just as clean as others. I think the arrangement of the studio equipment is different than other locations, which likely leads to the other yelper's perception of "unclean".
2. PAM is the lead instructor and has unmatched energy and enthusiasm! You can quickly see that she has years and years in the fitness industry and offers corrections and exercises that get you in shape. She is not shy about offering each client "corrections" to aid in their safety and overall benefit. I was pleased that she helped me (all participants) so freely and so often.
3. PAM and DOUG (owner) are both open to feedback. Let them know, so they can make this club everything the members want it to be, they want to improve!
4. This is a NEW location, still learning and growing, but MOST importantly, part of an outstanding franchise. You can go to other locations to try other classes and instructors too!
5. I've been working out for decades and Pilates changed my body the most! I love it!
Negatives:
1. Attended 3 classes at this location. 2 of 3 started late. Unacceptable. Period. People pay for sometimes 1-8 sessions per month and this is a VERY expensive hour. Late comers miss out. After 10 minutes, the franchise rule is they don't get to join the class. That rule exists for a reason. This is the ONE and ONLY business stick to the EXACT start time, with no exceptions, except here. This is an opportunity. Don't wait. Start on time. If you don't you'll lose clients. This is an easy fix.
2. Participants need to be asked prior to class starting if they have injuries. 1 instructor did NOT ask anyone if they had issues and did not stop or adjust the moves despite participants stopping and "quitting" the move. People don't stop just because they are tired, old or out of shape. There's something wrong with the instruction, a teacher should never "lose the class". This instructor ignored these major signs. (Not named, as I gave DOUG the feedback directly and it is my intention to help this club improve and most specifically this instructor). Instructors need to reset if they see people struggling, don't assume it is the participant's issue. You're the instructor, you need to be sure all "students" pass without injury and enjoy it!
3. Weak verbal cues from instructors- participates are new and don't know pilates. Stronger and more detailed cues will help the participants know the "why" behind what they are doing and improving.
4. Need Lesson Plan- don't just do things on the fly and keep us doing more than 16-20 reps of the same move while you're determining in your mind "what's next". Borning and transparent that you care less about us.
5. Disorganized check in process- in over 100 classes, I have never had 13 people in the class "by accident". If this were to happen again, where I had to "share" a reformer, I'd cancel my membership entirely. This is too expensive and there's enough technology provided, if you can't accurately count the attendance of 12 people, you don't get to have me as a member. Period. Inconsiderate to those of us who signed up and follow all of the rules around class attendance. More baffling...there was a front desk person working at that time too!
6. Too many higher level classes offered, not enough participant knowledge. People are signing up for the classes and aren't ready. This is easy fixed with a "certification process" for the students or at this point, the faster remedy, don't offer them. My club location in CA offers only 2 level 2 classes a week. It has only been open since OCT and the majority of the population doesn't have it "down" yet. More 2 levels will be added as the participants' skill levels improve. This hitch slows everyone down, creates frustration and confusion. Real level 2 people are held back and can't enjoy the class when beginners join and need extra instruction. Most importantly people get hurt.
7. the instructor's rebellion (response) on yelp should be removed. It is only proper for the business owner to reply otherwise it feels like retaliation. I wasn't going to write this review and after reading her review, it was necessary to keep the "spirit" of YELP pure.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)