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  • This is by far the absolute worst place I've ever been to for my health. I wanted to leave after the first hour but was feeling so horrible that I wasn't sure it was worth leaving. They check you in and have you wait hours to get your vitals and at that point I was given a mask to avoid further contamination. Really? 2 hours of coughing and blowing my nose and then you give me a mask? When they finally called me back they have me in a room with a bed that is not a bed but a long chair that sits upright. Like a beach chair with a cushion on it raised really high up so that it looks medical. The rest of the hours I spent there were actually on the waiting chair for the guest in that room. It's freezing and I'm asked to take my jacket off. There's no blankets or pillows or anything else to warm myself up with. No one comes to check on me. No water, blankets or anything else of comfort offered. I leave my room to look for a restroom and no one even looks up. I could tell everyone was avoiding a complaint or interruption. All I wanted was a bathroom so I looked around and made eye contact with 1 of the 10 out there at the computers and asked for the restroom. She answered so dry and looked away once she pointed to it. It was so uncomfortably awkward. After returning to the room and waiting for about an hour and a half a lady randomly walks into my room confused and I quickly learn she's a visitor who was sent to my room with a sticker on her shirt that has my room number on it!! She says "I'm sorry they told me to come to this room." So I continue to wait for an hour or two then before I leave, registration comes into my room. I should mention this is after I get my results from the doc. She asks me if I got my discharge paperwork yet. I think I would have been gone already if that was the case. Anyhow she then informs me of the $1,00 that I'm expected to pay even though I had specifically asked up front to apply for emergency assistance. Apparently registration took care of that and when I reiterated it to registration after being asked for the money she asked me to sign 2 lines on an ahcccs application and told me we'll see what they say. Then tells me I need to pay $300 there and I asked if I could make smaller payments until the ahcccs was approved or denied. She proceeds to ask me "Do you have anyone who can help you pay?" Now maybe I'm a genius but you tell me, do you think if I had anyone to help me pay medical bills I'd be looking for emergency insurance? I just responded with a "no" not to give her any more openings to humiliate me. She then said "I'll have you sign here so we have proof that you're aware and I'll notify billing this way if you ever need to come back we will have you pay before you're seen." I've worked in Healthcare since I was a teen and not even on my bad days did I feel the right to talk to people like that. Not even the cheap ones who have the money to pay and don't. That place was just a mess. And a pretty rude mess if you ask me.
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