Stayed for 7 nights was told I could upgrade for $15 a night by 2 employees they took a $350 deposit and said it would come out from there or I could pay a different way when i check out, I go to check out today the "manager some kid in his late 20s" says my employees noted they told you $25 a night I don't have time to argue with this fucking guy so I just paid it customer service is garbage, if his employees knew anything they would of told me the wifi ssid was mgm and not Luxor since the paper they supplied me with stated log on to Luxor.
Uneducated staff and poor customer service, room had no cell service and you have to walk the width of the building to get to the room which no employee told me.