If I could give negative stars, I would. This people at this place are so rude and unprofessional. First of all, they act like they have the rights to your vehicle. MY car was in an accident which they towed it from the location, however they made us drive all the way to their facility to allow MY insurance to look at it. Verbal confirmation was not allowed. Second, for the repair shop to pick up the car, they claim I need to come down and say which auto shop is to pick up the car OR I had to fax a letter with my drivers license, my car insurance information, and my current registration-WHICH they already had on file from when we had to go down there the first time. They say one thing and then another person says another. The location matches the attitude of these people and the way they run the place. I would avoid and request specifically not to have anything to do with this business. All they are is a parking lot who tries to charge and make it a hassle for OWNERS of these vehicles to have a hard time to get their car. They don't fix the car, they don't help with anything.