Really disappointing. I really give properties a chance and this was a fiasco in the beginning. We had been driving all night from Las Vegas and didn't look our best. We were treated like dirt when we tried to check in. We knew we needed to check in, we were both up for over 24 hours and completely exhausted. They took our things and told us to wait. Meanwhile, being starving, we tried to go to their on site restaurant the scott grill. I have never been treated so badly. I privately to my husband made a comment on the price (I can go a lot better places with a better menu and not be treated with distaste)
Apparently our server overheard, appeared to be a young Latin woman didn't catch her name. She literally didn't come back to our table or take our order. She thought we were cheap! We waited and waited and my husband said "she thinks we won't spend $$" My husband is Latin and he was very offended. He bartends on the strip in Vegas and he's a very laid back man. He was furious. He literally said he will not eat somewhere where they disrespect us or my wife so badly. We got up and left! Plenty of $$ to spend elsewhere!
So we did, the room was fine and the pool drinks were great. But attitudes like that? No way. We would never recommend this place do anyone. And I hope they have a employee meeting on hospitality. Get over your Scottsdale attitudes guys you need it