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  • I put off writing this review because I find writing negative reviews takes a lot out of me. I actually visited quite a while ago, on May 14, 2014. I have never received such appalling service in my life. Being a bigger bra size that isn't carried at the big cheaper conventional chain lingerie stores like Victoria's Secret, I instead shop the smaller boutique lingerie stores. I have been to most of the lingerie boutiques downtown and this was the worst service of them all. Linea Intima is located inside Andrews, or it was when I visited.. Well the saleswoman must have been FRANTIC to leave work because she had to go meet the deadline for picking up her lottery winnings, because that is the only rightful excuse to why she RUSHED ME Out of there, BEFORE the posted hours of the store closing. I think it was closing at 5 pm that day and I was in the change room trying on bras, and she BANGED on the door multiple times starting at 4:25, asking me if I had decided on which bras I wanted yet , and reminding me of the closing time , all in a very rude tone. Then it was about 15 minutes to closing and she banged on the door even more hard and loud and frantically then before and yelled angrily "TIMES UP, GET OUT OF THERE NOW, WE ARE CLOSING !" . She startled me so badly, I jumped, I have never been so rudely treated in my life. She roughly yanked the bras I didn't want from my hands and I thought for a second she was going to haul me out of the change room by my hair. I would understand some rushing if it was like a few minutes to closing but there were 15 MINUTES LEFT, and I was done my transaction ( I don't know why I bought anything, I felt very pressured and overwhelmed by what had just happened) like 10 minutes before closing as there was no one else in Linea Intima and no line to checkout so I really don't understand her frantic behaviour. The rest of the Andrews store outside the Linea Intima section still had customers and the Sales Associates were calmly walking around not rushing them out, I did not understand it at all . Isn't it common practice to stay even a few minutes after closing till all the customers leave? This woman must be crazy, and she even tried to pressure me into ordering and coming back to get a bra I was initially interested in that they didn't have in stock. I was too overwhelmed at this point by what had transpired to tell the truth that I wasn't coming back, so don't bother ordering the bra, but hell will freeze over before I ever step foot into one of their locations again. When she called to say the bra was in, I was like ok thanks for telling me bye and hung up, but was thinking in my head "you're getting another sale from me is as likely as pigs flying lady". I gave 2 stars simply because the stock of lingerie is nice and good quality, but nothing different than you will find in other boutiques and with MUCH better service !
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