What can I say, it's a cable company. I definitely feel they are a lot better then cox. I would prefer to stick with cable. House is set up for cable, and I do not want any dish hanging on the side of the house with wiring and holes all over the house.
I have no issues with the internet speed and connection. The cable is great, rarely have any interruptions. I can not complain about their product.
Their customer service is another thing. First, all you idiots out their complaining about your bill keeps getting raised. Well most of you signed up based off a promotion, what do you expect? They dont last forever. However, I'm there with you regarding the rest. They do lie, they are not honest, and they are always trying to bill you for things you never ordered. They have the same cox attitude of they don't care if you're a customer.
Myself, I'm about ready to cut cable out of my life. Not sure if we even need it anymore. To many other options now.