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  • This is a party hotel.. the end. Which is fine, because we were in town for a party.. however the way this hotel is ran is pretty awful. If youre looking to schedule a room block, just go ahead and go somewhere else.. the girl that does room blocks, Sarah, is NEVER in and no one else is able to help you. When you do schedule a room block, they won't put any of your rooms in it AND they'll charge them full price. They treat customers with the idea that if you're not here, someone else would be here.. mainly because they're constantly full from what I understand.. but that's a crap attitude to have towards customers. Also, during our stay a random creepy large guy in a Pens shirt and jeans banged on our door saying that he needed to fix the drain we called about.. we had been in the room 10 minutes and never called. If that was really an employee HIE, consider some sort of uniform so your guests don't think their stay is becoming an episode of Dateline. If you have a family staying in Pittsburgh, go elsewhere. Its a dorm.
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