Have you ever read Animal Farm? This store is the retail version of that story. The management staff run around like farm animals (The pigs from the book) and the cashiers are slow as grazing cattle. There is no sense of customer service at this store. I would like to specifically call out ,my cashier, Eric, for his completely poor service and ruining my shopping experience which was only further ruined by the continued horrible service I was given by the manager after I asked for one. FYI there is a better Kohls in Kannapolis, NC.